I listened to an excellent audio book in the car recently called The Spirit of
Kaizen: Creating Lasting Excellence One Small Step at a Time
[http://www.audible.co.uk/pd/Business/The-Spirit-of-Kaizen-Audiobook/B009R8TLX8/ref=a_search_c4_1_1_srTtl?qid=1465555966&sr=1-1]
by Bob Maurer and
